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All products sold on this website are brand new in retail package.
PRODUCT RETURN POLICY
o For all returns, YOU MUST contact us via Email or Phone and receive a Return Authorization Number-RMA#.
o Defective Merchandise: We cover all our products for manufacturer's defects up to 14 days from original purchase date for exchange. Original receipt must accompany the return. The item WILL be replaced or refunded.
SHIPPING
o We ship US USPS first class with Delivery Confirmation or UPS ground, at our discretion.
o For international orders , duties, taxes, customs, port fees and paperwork fees are not charged by HRO to you; these fees will be payable by you upon receipt of your goods in your country - please inquire with your local tax officials for more information about these charges. Freight charges for packages returned as undeliverable cannot be refunded - be sure to
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